AT&T Digital Life Reviews

(based on 2 reviews)

122 of 229 people found this review helpful

I had purchased this system on a Saturday. I went in for a cracked phone screen and was cleverly conned into the system. It all seemed legit. I got home and scoured the web for reviews. Glad I did. I called them to cancel on Monday, I waited for 15 minutes before getting another sales person. I explained why I wanted cancel, and price was a factor. He kept me on the phone for 40 minutes, trying to offer me discounts after discounts. He said he couldn't believe I didn't want these "generous" offers. At this point my blood was boiling. I kept my calm and kept repeating myself, I simply wanted to cancel, please cancel. He finally agreed to cancel. He then mysteriously had computer problems and had to reboot, put me hold even longer. After awhile he said it was cancelled and that the equipment hasn't been shipped yet and will cancel that as well. After an excruciating call he said it was all cancelled and we hung up.

Tuesday, I received an email saying the equipment has been shipped to my home. Confused, after being told it was cancelled, I called again. I was on hold for... (Read the full review)

In summary, I would not recommend AT&T Digital Life to a friend.